Pricing
Clear prices, no hidden charges
These are our per-unit prices. All include Mexican VAT. If your product needs something different, we quote it against your volume.
Packing services
Price per prepped unit. Receiving and inspection are quoted per box.
Labelling only
Printing and per-item labelling: expiry date, ASIN, SKU or fragile
MX$6.90/unit
Polybag, standard size
Packed in a clear polybag, 20x30 cm + heat seal + suffocation warning label + FNSKU label
MX$13.75/unit
Bubble wrap, standard size
Wrapped in a bubble wrap sheet, 30x30 cm + heat seal + FNSKU label
MX$13.75/unit
Polybag, size 2
Packed in a clear polybag, 35x45 cm + heat seal + suffocation warning label + FNSKU label
MX$17.75/unit
Bubble wrap, size 2
Wrapped in a bubble wrap sheet, 40x40 cm + heat seal + FNSKU label
MX$17.75/unit
Boxes and shipping
Price per box, shipping label included.
Shipping label only
Carrier shipping label
MX$6.90/box
Small box
40x30x30 cm box · Carrier label
MX$45.00/box
Medium box
45x32x32 cm box · Carrier label
MX$58.00/box
Large box
60x30x32 cm box · Carrier label
MX$69.00/box
Need a custom quote?
If your product needs something other than what is on this list, tell us what you handle and how many units you move a month.
Customer service hours
- Monday to Friday 9:00 - 17:00
- Saturday 9:00 - 13:00
Frequently asked questions
If your question is not here, write to us and we will answer it.
How do I hire your services?
Once you have contacted us to request the service and we have your details, you can pay by bank transfer or bank deposit.
Is there a minimum number of units you will prep?
Yes. The minimum we accept for prep is 15 units.
What are the maximum dimensions you can receive?
The largest items we take are about the size of a microwave oven, and 25 kg sacks of pet food.
How long will my order take to process?
We process your order within 2 business days at the latest. Our customer service hours are Monday to Friday, 9:00 to 17:00, and Saturday, 9:00 to 13:00.
Can I store my product at your facility?
Yes. We can store all or part of your products and send them on to an Amazon or Mercado Libre warehouse, or to your end customer, whenever you decide. Storage carries an additional cost based on the volume of your stock. The 7 calendar days of free storage apply only to prep services (Amazon FBA, Mercado Libre FULL and marketplace prep); they do not apply to fulfillment (FBM, your own online store and standard Mercado Libre), where storage is part of the service and is quoted separately.
Is my product safe with you?
Security is one of our main priorities. Our facility is monitored by cameras around the clock, stock is handled only by authorised staff, and we carry insurance in case of an emergency.
Will you notify me when you receive my product?
Yes. We notify you the moment your product arrives, and again if we find any problem during inspection or while processing your order.
What kinds of products can you receive?
We can take almost any product. The only ones we cannot are those classified as hazardous under Amazon and Mercado Libre policy: explosives, toxic gases, substances that are dangerous when wet, infectious substances, radioactive material and substances liable to spontaneous combustion.
Is shipping to Amazon, Mercado Libre or my end customer included?
No. Shipping costs from our facility are not included in our service prices. You can quote shipping from your Amazon Seller Central account or with the carrier you already use.
Do I have to provide the shipping labels?
Yes. We give you all the information you need to generate your labels once we have finished packing.
Can you receive imported goods, for example from China?
Yes. We receive imports from any origin, including containers arriving straight from China. We check the goods against your purchase order on arrival and report any discrepancy to you.
How long can you store my products?
For as long as you need. The 7 calendar days of free storage apply to prep services (Amazon FBA, Mercado Libre FULL and marketplace prep). In fulfillment (FBM, your own online store and standard Mercado Libre) storage is part of the service and is quoted separately.
Do you issue invoices?
Yes. We only need your tax details to issue it and send it to you by email.
Do you only prep products for Amazon and Mercado Libre?
No. We can prep your products for other marketplaces such as TikTok Shop or Temu, or for the end customer if you run your own online store.
Do you prep inventory for Amazon US?
Yes. Since 1 January 2026, Amazon no longer labels or bags products at its US fulfillment centers: every unit has to arrive ready. We handle the FNSKU labelling, polybagging and bundles so your shipment to Amazon.com is checked in without rejections.
Do you ship orders the same day?
Yes. In fulfillment, orders we receive before 1:00 p.m. ship the same day.
How quickly do you respond if there is a problem?
On WhatsApp we reply within 2 hours during our customer service hours. Emails are answered as soon as possible.
Do you handle my customers’ returns?
Yes. We receive the return, check the product’s condition and, if it is in good shape, repack it and put it back into your inventory. We let you know the outcome of each one.
Can you include thank-you cards or branded packaging?
Yes. We add thank-you cards, promotional inserts, tissue paper or custom branded boxes, so every order feels like yours.
What happens if you make a mistake with my stock?
We fix it at no cost to you: if the mistake is ours, we redo the work or reship the product at our own expense.
Is my personal and business information safe?
Yes. We have a privacy and non-compete agreement. We will never compete with you, and we will never share your business information with anyone.